Learn More:
Frequently Asked Questions
Explore our comprehensive FAQs to find quick solutions. Need further assistance? Contact our support team for personalized help.
Order Related
Learn More About Orders
Once your order ships, you’ll receive a tracking number via email. Use this to track your order on the carrier’s website or through our “Track Order” page.
We aim to process orders swiftly. Contact our support immediately; we’ll do our best to accommodate changes or cancellations if the order hasn’t shipped.
We accept major credit/debit cards, eft’s and YOCO, for a safe & seamless checkout experience.
We offer free nation-wide door delivery via courier.
Orders typically take 1-4 business days to process depending on your location.
Product Related
Learn More About Products
Yes, we accept returns within 30 days of delivery. Please refer to our Returns & Exchanges page for detailed instructions and conditions.
We strive for accuracy in product images. However, slight variations in color may occur due to monitor settings or lighting during photography.
We aim to restock popular items regularly. You can sign up for notifications on the product page to receive alerts when items are back in stock.
Contact our support team for inquiries regarding bulk orders. We may offer discounts based on quantity.
Kindly get in touch with us and one of our friendly technicians will see if the laptop you have selected is well-suited for your software requirements.
At an additional cost, we do offer a genuine copy of Microsoft Office Pro Plus 2021 on our laptops. This may be selected as an addon during your purchase.
We will be more than happy to upgrade the RAM or Disk Space should the laptop support the upgrade. Select the upgrade you require whilst making your purchase.
Account & Technical
Learn More About Your Account
Click on the “My Account” icon at the top-right of our website and follow the prompts to create an account using your email address and desired password.
On the login page, click on “Lost your Password” and follow the instructions sent to your registered email to reset your password.
For security reasons, we do not store payment information. All transactions are securely processed through trusted payment gateways – in our case, that would be YOCO.
Absolutely. We employ industry-standard encryption and security measures to protect your information.
You can reach our dedicated customer support team via email at sales@buylaptopsonline.co.za or through the “Contact Us” page on our site.
At Buy Laptops Online, our commitment is simple yet unwavering: to be your trusted source for high-quality laptops, providing a seamless online shopping experience. Here are the 7 reasons why you should shop with us.